Why an Agency? Why Touch By An Angel?
It’s a vulnerable position, bringing someone into your home to care for your loved one. We are bonded, licensed, and insured. We also go the extra mile by doing the following:
- Follow up calls to clients and caregivers to ensure that the Care Plan is accurate and being followed accordingly.
- Personal introductions with each new caregiver, so you can feel at ease when somebody new is coming to your home.
- Supervisory visits at least twice a year.
- 24/7 live Client Care Manager on call to answer all your questions and attend to any concern.
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We’ve got experience
All our caregivers need to meet the following requirements prior to being hired:
- State and federal background checks;
- 2-step tuberculosis test that shows there’s no active tuberculosis;
- Physical examination showing caregiver is free of communicable diseases and is able to care for a client;
- DMV report; and
- 16 hours of training which includes CPR/ First Aid certification, 10 hours of basic caregiving training, 4 hours of orientation, and 8 yearly hours of continuing education training, to ensure that the highest levels of care are provided.